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Usability Analysis is the first step of Conversion Rate Optimisation (CRO). A process which aims to identify the areas of your website which are failing to retain visitors and convert them into customers.
Our UX specialist set up click maps, heat maps, and other tools to track user behaviour on your website. We combine these tools with data gained from Google Analytics and SEMrush to build an image of how visitors are currently engaging with your content. Or not.
Google Tag Manager can also be utilised to track events on your website, such as button clicks for purchases and downloads.
Based on the data obtained and our considerable experience, we then generate a CRO strategy which will guide us towards increasing dwell time and conversion rates on your website.
Your website CRO strategy includes a UX audit. A ready-made plan to improve the user experience and thereby increase conversions and other site KPIs:
This report is your roadmap towards possible design changes.
The next stage of CRO is gradually fixing the issues revealed by creating new UX/UI solutions based on the UX audit’s recommendations.
We first focus on the most critical flaws, using analytics and A/B testing to measure results. The changes that deliver the best results are implemented site-wide before moving on to the next task.
Let us help you improve your website’s performance and increase conversions with our data-driven and user-centred CRO service.
Contact us today and let us help you improve the KPIs of your website by optimising the interface and improving the user experience.
The digital strategist also provides insights into the brand strategy, helping to hone in on the most valuable goals, competitors, and ideas that will
Discover creative strategy
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Performance Marketing
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Tom Molnar
71-75, Shelton Street, Covent Garden London
WC2H 9JQ UNITED KINGDOM
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